Business process outsourcing (BPO) has been one of the fastest growing industries since last decade. In some developing countries, this industry shares profit up to 30% in annual economy. It is one of the most result oriented industries that generates good money in less duration.
Many industries such as insurance companies, banking firms, multi-national corporations, etc., outsource a part of their customer-facing processes to the developing countries. Developed countries in Europe and North America prefer outsourcing their processes to Philippines, India, China, etc. Countries in South East Asia have big currency difference compared to USD, Pound, and Sterling. For example, one USD might cost in between 70 and 90 in the Philippines Peso, whereas, one Pound might cost 100 Peso. Claim handling, mortgage requests, customer care, back-end process, pay-rolling, billing, etc., are processes that are often outsourced to above-mentioned countries.
In South East Asia, Philippines is one of the most…
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