“What is the SHELF LIFE for a Call Center Executive?”
When is it a good time to let go an employee irrespective of his performance? If and when that needs to be done, what choices do we have?
Before we could even think about the possible outcomes and choices, we had to answer the first question. We collected employee tenure and performance data for a technical support process.
|Tenure of the Employee||Number of days an employee had worked for the process after completing the new hire training|
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