After giving it a try for three consecutive times, I realized that my half-hearted attempt to make a comeback to the BPO industry won’t even show a little spark. Before anything else, I am not degrading the call center industry but, for me, it has become my last resort. It seems like, just like Manny Pacquiao and Floyd Mayweather Jr. in boxing, the job and I cannot make any agreements anymore.
I’ve always been in contact with a friend, a former colleague from my short call center stint and she’s been trying to lure me back to take calls. I told her, “If I’m running out of options then we’ll talk.” After a couple of attempts to find a job, working again as a customer service representative came knocking at my door.
I only decided to give it a go but in one condition. It will be on my terms…
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